After politically sensitive districts were depicted outside a map of India on Twitter’s website, a Hindu hardline group filed a police complaint against the company’s country director, kicking off an investigation in a new problem for the US tech giant.
On Twitter’s careers website, a map depicted the Jammu and Kashmir region, which is claimed by both India and Pakistan, as well as the Buddhist enclave of Ladakh, which is located outside of India. This sparked a social media backlash this week, coming amid tight relations between Twitter and New Delhi over the company’s compliance with India’s new IT standards.
Manish Maheshwari, Twitter’s India CEO, and another corporate official are accused of breaking the country’s IT regulations as well as legislation aimed to prevent hostility and hatred across classes, according to the lawsuit.
“This has injured my and the people of India’s sensibilities,” Praveen Bhati, a leader of the Bajrang Dal in Uttar Pradesh’s northern state, said in the complaint reviewed by Reuters. He also labeled it a treasonous act.
A request for comment from Twitter was not returned. The map was no longer viewable on the site as of Tuesday.
Maheshwari was only recently called by Uttar Pradesh police for failing to prevent the dissemination of a video that allegedly incited religious strife.
In that lawsuit, Maheshwari was granted relief by a court.
Ravi Shankar Prasad, India’s technology minister, has chastised Twitter for failing to follow new Indian guidelines and denied him access to his account.
Companies like Twitter must designate a chief compliance officer, a grievance officer, and another executive to deal with legal requests from law enforcement and the government, according to laws that took effect in May. According to LinkedIn job ads, Twitter has three available roles.
Due to its failure to comply with the new IT guidelines, a senior government official earlier warned Reuters that Twitter may no longer be eligible for liability exemptions as an intermediary or host of user content in India. Activists, on the other hand, argue that it is a matter for the courts to resolve.
Last year, the leader of an Indian parliamentary body accused Twitter of violating New Delhi’s sovereignty after mapping data incorrectly identified Indian-ruled area as part of China, which Twitter promptly corrected.
Growing tensions with New Delhi have put U.S. big tech corporations off their biggest growth market, to the point that some are reconsidering expansion plans.
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